Frequently Asked Questions
Shipping & Delivery
3-8 business days*
Full list of shipping time is available in our shipping policy.
You will receive an e-mail with your tracking number once your order has shipped. There will also be a link to track your order.
You can also track your order here.
To change your shipping address, please e-mail the updated address to hello@evolvedchargers.com. Please include your order number and correct address.
Once the order ships, we can no longer change the address. You will have to contact the shipping company directly. If this is the case, contact our support team and, they will assist you.
All cancelation requests must be made asap. Once you've received the e-mail stating your order has shipped, it can no longer be canceled.
To submit a cancellation request, please e-mail hello@evolvedchargers.com, contact us through chat or social media. Please include your order number and name.
Do you have any more questions about shipping or delivery?
Read more about our shipping policy here.
Returns & Refunds
Are you using the correct plug needed for your charger?
Some chargers need a Quick Charge 3.0 plug and others need a USB-C PD plug. If you are not using the correct plug your charger will not work.
Please check what plug your charger needs on the product details page.
Are your devices compatible with your charger?
Please check the "Compatibility" tab in the product details to see if your devices are compatible.
Read more about our refund policy here.
We have a 30-day money back guarantee, which means you have 30 days after receiving your item to request a return.
Read more about our refund policy here.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Other
We accept secure payments for both local & international customers via Credit Cards & Debit Cards.
We also accept Klarna, iDEAL, Bancontact, Shop Pay, Google Pay, and Apple Pay.
Send us an e-mail, chat with us, or connect with us on social media.
✉️ hello@evolvedchargers.com
Read about our privacy policy here.
Don't place credit cards, passports, security badges, or key fobs on your wireless charging pad because this might damage the magnetic strips or RFID chips in those items. If you have a case that holds any of these sensitive items, remove them before charging or make sure that they aren't between the back of your device and the charger.
